July 8, 2020
Hospitality Recovery Trends: How properties should prepare for the Beginning of the Beginning
The travel industry was hit more directly and hard than ever before by the COVID-19 pandemic. As countries around the world are adapting to the new normal, we’ve started to see green shoots of recovery in the hospitality sector. The Agoda Growth Program addressed our accommodation partners’ need to keep up with the changing landscape […]
June 30, 2020
How our global Agoda Colors group connects in the month of Pride
For Pride month this year, our Agoda Colors life group safely celebrated diversity and created more awareness of the LGBTQIA+ community through several virtual activities. Agoda Colors is an Agoda Life group for Agodans who either identify themselves as a member or supporter the LGBTQIA+ community. We chatted with a few Agoda Colors members to understand the importance of Pride month and how it was celebrated this year at Agoda. Understanding the significance of Pride across countries Pride is a celebration of […]
June 26, 2020
What the new normal looks like in Agoda global offices
Keeping a distance in the pantry After months of working from home, we’ve been gradually reopening our global offices to continue our synergistic, in-person culture. Meeting and exceeding government regulations have been our top priorities. And as the work environment also changes face, we decided to go a step further to support our staff in […]
Agoda LifeMy Agoda StoryWellness
June 20, 2020
Life at Agoda: How yoga helps Iris bring out the best in others
Undeniably, working from home has changed the way several things work at Agoda, including how Yogoda, our yoga Agoda Life Group, conducts weekly yoga practice. We used to have instructors come into our local offices for a one-hour company-sponsored session each week, but during working from home, we’ve moved the sessions online and identified the preference for shorter sessions.
June 5, 2020
Putting the traveler first: behind the scenes at Agoda’s Customer Experience Group in the peak of COVID-19
Just like our customers, we’re travel lovers ourselves. We understand the frustration of having to cancel or postpone a well- and long-planned trip, and many of us also had to go through the same process of dealing with travel cancellations and getting refunds.
May 29, 2020
Agoda in China: Commentary by Adrian Lopez, Country Director, on the change and reviving growth of travel
In 2019, we saw great growth in China and were strengthening our partnerships with local players like Meituan, Fliggy, and others. Customers from large cities contributed to most of our inbound sales and business was booming until around Lunar New Year.
May 15, 2020
Happy kids, happy life: Meet Agoda Kids Pack, designed for your next quality time
Since most of our global employees are now working from home and a lot of us are spending much more time with kids these days, we’ve extended our support here with some fun activities. We first launched Agoji-themed coloring pages in April for our employees.
Agoda LifeThought Leadership
May 8, 2020
EasyCancel: How Agoda moved fast to tackle cancellations during COVID-19
Since the COVID-19 pandemic emerged, travel plans have been more disrupted than at any time in living memory. For a travel booking platform like Agoda, this meant a huge surge in the number of contacts for booking adjustments and cancellations
Agoda LifeThought Leadership
April 7, 2020
COVID-19: How Agoda is addressing the crisis and supporting our employees
In light of the COVID-19 situation and its disruption across the globe, we’ve been working around the clock to respond to the huge surge in customer queries, while continuing to support our partners and engage with our employees.
March 25, 2020
Agoda YCS app – when two non-mobile developers had to build a mobile app
Many people may know the Agoda app as a platform for travelers to book accommodation and flights. But that is not the only app in our tech team’s portfolio. On the partner side, we have developed the YCS app for our accommodation partners to..